About the Support category

Support
1

The support category contains everything that is related to software submissions and deployments in TIRA.

2

Good day!I am trying to push my software using tira-run, but the registry.webis.de backend is consistently returning a 500 Internal Server Error when adding the docker software via the REST API. My local run completes successfully.

3

Thanks @YDong for reaching out!

It might be that the 500 error is caused when Docker Desktop on Windows is used, because this builds images in the OCI format since a recent update and this is not supported by the cluster.

Here is an post on this: https://forums.docker.com/t/force-image-to-use-manifest-media-type-docker-v2-schema-2-instead-of-oci/144974/9

Can it be that this is the issue for you?
The post recommends at the end that one can disable containerd in Docker Desktop, and that this should resolve the problem. Can you please try this?

I am currently working on modifying tira-cli verify installation to verify this problem directly on the client.

Best regards,

Maik

4

Also, we can use Github actions or I can submit the code when you give me access, but I would for the moment work on the `tira-cli verify installation` modification to more easily verify if this is the problem on your end.

Best regards,

Maik